Return and exchange policy
If for any reason You are not completely satisfied with a purchase, We invite You to review our Policy.
The following terms apply to any products You have purchased from us.
Interpretation and definitions:
Interpretation words of which the initial letter is capitalized have defined meanings under the following conditions. The following definitions have the same meaning regardless of whether they appear in the singular or plural form.
Definitions
For the purposes of this Return and Exchange Policy:
Individual (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Fabricio Prado, Brazil
Goods refers to the items offered for sale on the Service.
Orders means a request for the purchase of Products by You from Us.
Service refers to the Website.
Website refers to the My Site, accessible from fabricio2k.com
The term “You” refers to either the individual who is accessing or utilizing the Service, or to the company, organization, or any other legal entity on whose behalf such an individual is accessing or utilizing the Service. The specific meaning of “You” depends on the context in which it is used, and it is determined by the nature of the relationship between the user and the Service provider.
In the context of an individual user, “You” refers to the natural person who is accessing or using the Service, regardless of whether or not they are acting on behalf of any organization or entity. Alternatively, in the context of a legal entity, “You” refers to the company, organization, or any other legal entity that has authorized an individual to access or use the Service on their behalf.
The use of the term “You” is essential for distinguishing the user from the Service provider and for establishing the legal basis of the relationship between the two parties. The Service provider is responsible for providing the Service, while the user is responsible for complying with the terms and conditions of use. By clearly defining the meaning of “You,” the Service provider can avoid any confusion or misunderstandings regarding the identity of the user and the scope of their responsibilities.
General return, refund policy
Our return and refund policy is designed to ensure customer satisfaction with every purchase. If for any reason you are not satisfied with your purchase, we offer a 30-day return window. To be eligible for a refund, you must return the merchandise within 30 days of your purchase date.
Please note that we can only issue refunds for products that are returned in their original condition. If the product is damaged in any way or if you initiate the return after the 30-day period, you will not be eligible for a refund.
When you return a product, please ensure that you have the receipt or proof of purchase to help us process your refund quickly. If you receive a product that is defective or of poor quality (excluding direct warranty products), please let us know as soon as possible.
Once we receive your returned product, our professional staff will inspect it to ensure that it is in the original condition. We will then process your refund and the money will be refunded to the original payment method you used during the purchase.
We value our customers and want you to be completely satisfied with your purchase. If you have any questions or concerns about our return and refund policy, please do not hesitate to contact our customer service team.
After we receive your product, our professional staff will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase.
How to initiate a return?
If you have a return, refund or exchange request and if you have further questions and clarifications, please feel free to contact us at our:
Email address: support@fabricio2k.com
Contact form URL: fabricio2k.com/contact/
Feedback Portal: fabricio2k.com/feedback/
You will be updated to your feedback status via your EMAIL, as long as the contact information is registered to us.
2023-02-26
